Why didn’t I receive my email verification link?

Last updated: March 8, 2026

If you haven't received your verification email, first check your spam or junk folder, as verification emails may sometimes be filtered there.

If you still don't see the email, try the following steps:

Troubleshooting steps

  1. Log out of your account

  2. Log back in

  3. Resend the verification email

  4. Check your spam or junk folder again

These steps can help trigger the system to send a new verification email.

Still not receiving the email?

If the issue persists after trying the steps above, please contact our support team for assistance.

When contacting support, include the email address you used to create your account so the team can investigate the issue more quickly.